Powering the Full Customer Journey
Comprehensive DoorDash solutions for every stage of the customer experience
Grow Your Reach
Expand your customer base with powerful discovery and visibility tools
Order with Google
Make your restaurant discoverable directly through Google Search and Maps, allowing customers to place orders without leaving Google.
- Increased visibility in Google search results
- Seamless ordering experience
- No additional setup required
Branded Website
Professional, mobile-optimized website that reflects your brand and drives direct orders.
- Fully customizable design
- Mobile-responsive layout
- SEO optimized for local search
Boost
Premium advertising solution to increase visibility and drive more orders during peak times.
- Priority placement in search results
- Targeted customer reach
- Performance analytics and insights
Turn Visits Into Orders
Optimize the ordering experience to maximize conversion rates
Online Ordering
Streamlined ordering system that makes it easy for customers to place orders directly from your website.
- Intuitive menu navigation
- Multiple payment options
- Real-time order tracking
Customized Ordering Pages
Personalize your ordering flow to match your brand and highlight popular items.
- Brand-consistent design
- Promotional banners
- Featured item highlights
Customizable Website Pop-up
Engage visitors with targeted messages and special offers to increase conversion.
- Targeted messaging
- Special offer promotions
- Exit-intent capture
Branded Mobile App
Custom mobile app that provides the ultimate ordering experience with your branding.
- Native mobile experience
- Push notifications
- Loyalty program integration
Boost Customer Spend
Drive repeat orders and increase average order value through targeted marketing
Promotions Tool
Create and manage promotional campaigns to drive sales and attract new customers.
- Percentage and dollar-off discounts
- Buy-one-get-one offers
- Minimum order promotions
Automated Email Marketing
Set up automated email campaigns to re-engage customers and drive repeat orders.
- Welcome email sequences
- Win-back campaigns
- Order confirmation emails
Customizable Email & Text Marketing
Advanced marketing automation with personalized messaging across email and SMS channels.
- Segmented customer targeting
- A/B testing capabilities
- Advanced analytics
Unlock Deeper Engagement Across All Channels
Build lasting customer relationships with unified loyalty programs and exceptional service experiences
Customers Earn and Redeem
Across all Channels
Unified Earning & Redemption
Choose a Loyalty Program That Fits Your Customers & Operations
Visit Based Program
Example Sign Up Banner
How it works
Customers earn a "visit" for each order placed via DoorDash Marketplace, online ordering, mobile app, or in-store. Store visits are tracked via QR code, NFC puck, or manual tap.
Reward trigger
After a set number of visits (e.g., 5 or 10), customers unlock a reward.
Best fit for
Merchants with consistent average order values and a high percentage of cash transactions.
Spend Based Program
Example Sign Up Banner
How it works
Customers earn points based on dollars spent (e.g., 1 point per $1). Rewards are unlocked at a set point threshold (e.g., 50 points = $5 off).
Cross-channel support
Points accrue and rewards can be redeemed across all ordering channels. In-store orders are linked via a saved credit card; redemptions are shown through the app.
Best fit for
Merchants with variable check sizes or who want to reward higher-spending customers proportionally.
Channel-Specific Rewards Drive More Direct Orders
Encourage customers to order through your direct channels with variable channel-based rewards.
1st Party Channels
3rd Party Channels
Loyalty Program In-Store Experience
Visit Based Program
Customer Scans QR Code to log a visit
Customer opens app and shows staff active reward and staff enters discount in POS
Spend Based Program
Customer uses a credit card linked to their loyalty account as payment
Customer opens app and shows staff active reward and staff enters discount in POS
Live Order Tracking
Keep customers informed with real-time order status updates from kitchen to delivery.
- Real-time order status
- Delivery ETA updates
- SMS and email notifications
Customer Support for Deliveries
Dedicated support team to handle delivery issues and ensure customer satisfaction.
- 24/7 support availability
- Issue resolution
- Customer satisfaction focus